Services
Astro Robot Photobooths provides robot photo booth hire services for events including, but not limited to, weddings, private parties, corporate events, brand activations, and public venues.
Our Services may include:
- Hire of the robot photo booth and associated equipment
- Setup and pack-down of equipment
- On-site attendant (where included in the selected package)
Service inclusions are confirmed at the time of booking and may vary depending on the package selected.
Reservations
To make a reservation, clients must complete an online booking form or contact us directly. A booking is confirmed once a deposit or full payment has been received and written confirmation has been issued.
A deposit is required to secure the booking and is non-refundable. The remaining balance must be paid no later than 14 days prior to the event date, unless otherwise agreed in writing.
Where possible, and at our discretion, clients may request a credit or voucher for future events in place of cancellation.
Payment
Payments may be made using approved payment methods communicated at the time of booking. If payment is not received by the required due date, Astro Robot Photobooths reserves the right to cancel the booking without further notice.
Cancellation and Refunds
If a client needs to cancel a booking, written notice must be provided.
- Deposits are non-refundable
- If cancellation occurs more than 14 days before the event date, any remaining balance paid may be refunded
- If cancellation occurs within 14 days of the event date, no refunds will be issued
All cancellation and refund matters are subject to our Booking, Cancellation & Refund Policy.
Use of the Photo Booth
All participants use the robot photo booth voluntarily and at their own risk. By using the photo booth, participants consent to being photographed or recorded and confirm they have permission from all individuals in their group to participate.
Astro Robot Photobooths reserves the right to refuse service or suspend operation where behaviour is unsafe, abusive, or poses a risk to equipment or individuals.
Liability
To the maximum extent permitted by law, Astro Robot Photobooths is not liable for:
- Loss or damage to personal property left in or around the photo booth
- Injury arising from misuse of the photo booth or failure to follow instructions
- Issues caused by factors beyond our reasonable control
Nothing in these Terms limits rights under the Australian Consumer Law.
Indemnification
You agree to indemnify and hold harmless Astro Robot Photobooths, its employees, contractors, and agents from any claims, damages, losses, or expenses arising from:
- Your use of the Services
- Breach of these Terms
- Damage caused by guests, venue staff, or third parties under your control
Changes to the Terms
Astro Robot Photobooths reserves the right to update or modify these Terms at any time. Continued use of the Services following any changes constitutes acceptance of the updated Terms.
Governing Law
These Terms and the use of our Services are governed by and construed in accordance with the laws of Victoria, Australia, without regard to conflict of law principles.
Contact Us
If you have any questions or concerns about these Terms or our Services, please contact us at: hello@astrophotobot.com.au