Privacy Policy

1. What is personal information

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable. This includes names, contact details, and photographs or video images where a person can be identified.

Images captured by our photo booths may constitute personal information.

2. Personal information we collect

We may collect personal information including, but not limited to:

• Photographs and video images captured at events
• Names, email addresses, or phone numbers provided for photo sharing or enquiries
• Event information such as event date, venue, and photo templates
• Website information including IP address, browser type, and usage data collected through cookies or analytics tools

3. How we collect personal information

We collect personal information when:

• You interact with or use our robot photo booth at an event
• You scan a QR code or access a digital photo gallery
• You provide contact details for photo delivery or enquiries
• You contact us via our website, email, phone, or in person
• You visit or interact with our website

Where reasonable and practicable, we collect personal information directly from you.

4. Consent

By using our robot photo booth, accessing photo galleries, or providing personal information, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

Consent may be obtained through:

• On-screen prompts displayed on the photo booth
• Signage displayed at events
• Verbal explanation by staff
• Written or digital consent forms where applicable

If you do not consent, you should not participate in the use of the photo booth.

5. How we use personal information

We may use personal information to:

• Capture, print, and deliver event photos
• Provide digital galleries, QR access, and sharing features
• Communicate with clients or participants where requested
• Administer, operate, and improve our services
• Use images for promotional or marketing purposes

6. Disclosure of Personal Information

We may share personal information with:

• Event organisers or venues where this is necessary to deliver our services
• Some service providers we use may operate or store data outside Australia
• Service providers who support our business operations, including providers of photo booth software, cloud hosting, website services, printing, payment processing, and email or communications systems
• Government bodies, courts, or law enforcement agencies where disclosure is required or permitted by law

7. Storage and security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

While we make reasonable efforts to protect personal information, the transmission of information over the internet and electronic storage systems carries inherent risks. As such, we cannot guarantee the security of information transmitted to or from us, and any transmission occurs at your own risk.

8. Retention of personal information

Personal information is retained only for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

9. Website cookies

Our website may use cookies and analytics tools to improve functionality and user experience. You can manage or disable cookies through your browser settings.

10. Correction and deletion

You may request:

• Correction of inaccurate or outdated information
• Deletion of images or personal data

11. Complaints

If you have a complaint about how we handle personal information, we encourage you to contact us so we can attempt to resolve the issue promptly and fairly.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be published on our website.

13. Contact Us

If you have any questions about this Privacy Policy, or wish to make a request or complaint, please contact us at hello@astrophotobot.com.au